Returns and Refunds

Returns and Refunds

Thank you for shopping with Trebletrainer.co.uk

If you are not entirely satisfied with your purchase, we’re here to help.

RETURNS

You have 14 days from receipt of product to notify or return it back to us.

The item must be unused and in the same condition you received it.

Your item must be in the original packaging.

You will need a proof of purchase receipt.

We will only refuse a refund if the above terms are not met.

You will be responsible for paying your own shipping costs for returning your item.

The replacement will be sent with no shipping cost to you the customer.

A replacement will be sent upon receipt of the returned item.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 7 days, or upon your card issuers policies.

We will need to be informed of your return or refund prior to replacing the item or issuing a refund of the purchase.

If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, whether a replacement or a refund please contact us.